Shop FAQs
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FAQ

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FAQ DETAILS

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  • Syncing with Shopify

    Once you have been approved as a seller on Alma Mater, you will be able to connect your Shopify store to Alma Mater. Below are directions to sync between Shopify and Alma Mater


    Confirming Access

    First, confirm that you have the proper access. Go to the Configuration tab. You should have the option for 'Seller Sync App Configuration'.  If you do, continue to the next steps.

    Dashboard-Seller-•-Multivendor-MarketPlace


    Shopify Steps

    Step 1: Log in to your Shopify store.

    Step 2: Click on Settings.

    Step 3: Click on 'Apps and sales channels'.

    Step 4: Click on 'Develop apps'


    Step 5: Click on 'Create an app'. 



    Step 6: Give a name to the app (ex. Alma Mater) then click on 'Create app'.

    screenshot-sagar-satti-store.myshopify.com-2022.02.09-11_44_40


    Step 7:  Click on “Configure Admin API scopes”.

    screenshot-sagar-satti-store.myshopify.com-2022.02.09-11_49_55


    Step 8: Scroll through and check off the following boxes (16 total).

    -write_assigned_fulfillment_orders

    -read_assigned_fulfillment_orders

    -write_fulfillments

    -read_fulfillments

    -write_inventory

    -read_inventory

    -write_locations

    -read_locations

    -write_order_edits

    -read_order_edits

    -write_orders

    -read_orders

    -write_product_listings

    -read_product_listings

    -write_products

    -read_products


    Step 9: Once done with the API scopes, click on 'Install app'.


    Step 10: Once the app is installed, click on the 'API credentials' tab next to the 'Configuration' tab.


    Step 11: Under 'Access tokens', click on 'Install app'. A pop-up box will show. Click 'Install'.


    Step 12: You should now have an 'Admin API access token'. You will need this in the next steps.



    Connecting to Alma Mater

    Step 1: In another tab, open the Alma Mater seller's portal.


    Step 2: Go to the 'Configuration’ tab and select 'Seller Sync App Configuration’.

    Dashboard-Seller-•-Multivendor-MarketPlace


    Step 3: Go back to the Shopify tab and copy and paste the corresponding data points to Alma Mater.


    screenshot-shopify-trunk.webkul.com-2022.02.09-12_36_19

    Alma Mater portal^

    screenshot-sagar-satti-store.myshopify.com-2022.02.09-12_14_16

    Shopify store^


    Step 4: After the information is entered, click save on the Alma Mater portal. You can close the Shopify tab as well.


    Step 5: You can close the Shopify tab as well.


    Step 6: Go back into ‘Sell Sync App Configuration’ and scroll down until you see ‘Sync Location’.


    Step 7: Toggle on ‘Sync Location’ and check the boxes for the locations you will be shipping inventory from.

    screenshot-sagar-satti-store.myshopify.com-2022.02.09-12_14_16


    Step 8: Click ‘Save’.



    Syncing Products

    Step 1: Until ‘Seller Sync App Configuration’, you will see buttons at the top right.


    Step 2: Click on ‘Import Products’


    Step 3: Enter in date ranges for the products you want to import into the Alma Mater portal. Then click ‘Import Products’


    Step 4: The process of syncing products will begin. You’ll see the products update under ‘Products’ tab > ‘Products Listing’.

  • Syncing Products from Shopify

    Note: You must already have the custom app activated for this feature to work.

    Syncing Products

    Step 1: Until ‘Seller Sync App Configuration’, you will see buttons at the top right.


    Step 2: Click on ‘Import Products’


    Step 3: Enter in date ranges for the products you want to import into the Alma Mater portal. Then click ‘Import Products’


    Step 4: The process of syncing products will begin. You’ll see the products update under ‘Products’ tab > ‘Products Listing’.